Support and Onboarding
Whether you're a first-time user or an experienced hand we offer the level of support you need. All our support plans give you:
- Access to our powerful admin dashboard to provide you with the insights you need to run a successful event.
- Personalized communication materials, posters and email templates that simplify communication to drive higher engagement and participation.
- An in-depth searchable knowledge base that helps participants and administrators confidently enjoy and manage the event.
Quick turnaround times
With our Ready to Go challenges, you can design and launch your event in minutes.
Got something more complex (e.g. sophisticated or pre-assigned team setup, multiple challenges in the same event, custom journeys, Single Sign On)? We usually get you up and running within 1 or 2 weeks. Faster turn-around times are available upon request.
For first-time customers or complex setups, we advise selecting our assisted engagements.
Plans
Self-service
Do the setup yourself. Our knowledge base will guide you. Launch within a day.
Assisted Setup
We'll do the setup and a training session to get you up-and-running in no time! Launch within 1 to 2 weeks.
Full Service
We've got your back! Additional sessions and coaching for larger organizations. Launch within 2-4 weeks.